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Frequently Asked Questions (FAQ) for Shanthitailor.com

1. General Information

Q: What is Shanthitailor.com?

A: Shanthitailor.com is an online platform specializing in Indian classical dance costumes, handcrafted temple jewelry, and dance accessories. We’ve been serving dancers since 1967 and ship to over 120 countries.

Q: Where is Shanthitailor located?

A: Our physical store is located in 5 Kapaleeswar Sannathi Street, Mylapore, Chennai.

 

2. Costumes

Q: What type of dance costumes do you make?

A: We design and create traditional Bharatanatyam, Kuchipudi, and other Indian classical dance costumes using premium Dharamvaram silk, Kanchipuram silk, and cotton silk.

Q: How much do the costumes cost?

A:

• Dharamvaram Silk Costumes: Starting from ₹13,000.

• Kanchipuram Silk Costumes: Starting from ₹28,000.

• Cotton Silk Costumes: Starting from ₹8,000.

Q: How can I provide measurements for my costume?

A: You can download our Measurement Form here and fill it out with your details.

Q: Is there a guide on how to take measurements?

A: Yes! Watch our Measurement Tutorial Video here for step-by-step instructions.

3. Jewelry and Accessories

Q: What type of jewelry do you sell, and how much does it cost?

A: We offer handcrafted silver-based temple jewelry for classical dance. Prices start from:

• Imitation Jewellery Set: ₹3,000 – ₹6,000.

• Margam ( Copper ) : ₹22,000 – ₹36,000.

• Original Temple ( silver ) : ₹70,000 +

 

Q: What dance accessories do you sell, and what are the prices?

A:

• Dance Bells (Salangai): ₹600 – ₹3,000 based on size and quality.

• Readymade Practice Sarees: Starting at ₹2150.

• Artificial Flowers (Jadai): ₹500 – ₹3,500.

• Makeup Essentials: Starting at ₹300.

• Hip Chains and Anklets: ₹500 – ₹3,000.

• Dance Props: Prices vary; please contact us for details.

4. Shipping and Delivery

Q: Do you ship internationally?

A: Yes, we ship to over 120 countries worldwide.

Q: How long does it take to receive my order?

A:

• Costumes: 3–4 weeks for customization.

• Jewelry and Accessories: 5–10 business days for ready-to-ship items.

 

Q: How are the costumes shipped safely?

A: All our costumes and jewelry are securely packaged to ensure they reach you in perfect condition.

5. Order Process

Q: How do I place an order?

A: You can place an order directly on our website or contact us via phone or email for custom requests.

Q: Can I track my order?

A: Yes, once your order is shipped, we provide tracking details for your convenience.

Q: Can I return or exchange items?

A: Since all items are made to order, returns and exchanges are not accepted. However, we will assist with any concerns regarding defective or incorrect items.

6. Social Media Presence

Q: Where can I follow Shanthitailor online?

A: Stay connected with us on social media for updates, new arrivals, and offers!

• Instagram: @shanthitailor

• Facebook: Shanthitailor

• YouTube: Shanthitailor Tutorials & Updates

• WhatsApp Business: Click here to chat

7. Customer Support

Q: How can I contact Shanthitailor?

A: You can contact us via:

• Phone: +919003326517 or +918925355593‬ or ‭+91 89253 555934

• Email: admin@shanthitailor.com

• Website: www.shanthitailor.com

Q: Do you assist first-time customers?

A: Yes, we are happy to guide first-time customers in selecting costumes, jewelry, and accessories based on their needs.

8. Special Services

Q: Do you manufacture your own silk sarees?

A: Yes, we manufacture our own Dharamvaram and Kanchipuram silk sarees for dance costumes to maintain quality and authenticity.

Q: Can you provide costume suggestions for specific dance themes?

A: Yes, our team can provide expert advice on costume designs and colors for your dance theme or production.