Frequently Asked Questions
Custom stitching times, temple jewellery, worldwide shipping, sizing, payment and more — answered.
What does Shanthi Tailors make?
Shanthi Tailors is a Chennai-based maker of authentic Bharatanatyam costumes, temple & dance jewellery, and dance accessories — custom-tailored in Mylapore since 1967 and shipped to 120+ countries. Everything for the classical dancer is available under one roof.
How long does a custom Bharatanatyam costume take?
Custom Bharatanatyam costumes are stitched to order and delivered in about 25–35 days. The costume is tailored to your measurements after a consultation; share your performance or arangetram date when you order so we can plan around it.
How long does delivery take for jewellery and accessories?
Ready jewellery and accessories ship in 3–6 working days and are delivered in about 7–11 days within India. International orders take a little longer in transit.
Do you ship internationally?
Yes. We ship worldwide to 120+ countries from Chennai, India. International orders are sent via FedEx with live, calculated rates at checkout; you can also choose store pickup in Chennai.
Is your temple jewellery real?
Our original temple jewellery is crafted on a durable silver base layered with real gold leafing, set with premium Kemp stones and pearls — the traditional finish Shanthi Tailors has made since 1967. We also offer imitation and antique-copper ranges.
Can I see the jewellery before I buy?
Yes. For temple jewellery you can book a free WhatsApp video call and our team will show you the piece in hand — finish, weight, stones and fit — and guide you on customisation. You can also build a full set and preview it with our Virtual Try-On.
How does sizing work for costumes?
Custom costumes are tailored to your exact measurements, so there is no standard size. Our AI measurement assistant and team guide you through the measurements needed when you place a custom order.
What payment methods do you accept?
We accept cards, UPI and net-banking via secure online payment, and you can also confirm an order over WhatsApp. High-value temple jewellery is usually finalised on a WhatsApp consultation call.
What is your return policy?
Because costumes and temple jewellery are made or finished to order, orders are non-returnable. Our team confirms every detail with you before production so the piece is right the first time — reach us on WhatsApp with any questions before ordering.
Where is your store and what are the timings?
Our store is in Mylapore, Chennai, Tamil Nadu, India. We are open Monday – Sat: 10:00 AM – 7:00 PM (IST). You can also reach us on WhatsApp at +91 95003 82468.
Still have a question? Message us on WhatsApp at +91 95003 82468.